Professional tennis racket stringing
Our tennis stringing service is available for new rackets ordered from
our online shop and for used tennis rackets sent to us. Select your
preferred tennis string and tension directly on this product page.
Use the order comments to state clearly whether the service applies to a
newly ordered racket or to a used racket that you will send to us.
Which rackets can be booked for this service?
New racket from our online shop
When ordering a new tennis racket with factory strings, add this
stringing service to your basket if you prefer an individual string
and tension.
State in the order comments that the service applies to the newly
ordered racket. No separate shipment is required.
Sending a used tennis racket
Order the service online before sending a used tennis racket.
Include a printed copy of the order confirmation in the parcel.
State in the order comments that the service applies to a used
racket being sent separately.
Combining new and used rackets
You may order a new tennis racket and send us one or more used
rackets at the same time.
Assign each selected string and tension clearly to the correct
racket. All rackets will be shipped together after the work has been
completed.
Important information for the order comments
State whether the stringing service applies to a newly ordered racket or
to a used racket that you will send to us.
When several rackets are involved, make it clear which string and tension
belong to each racket.
How to send us a used tennis racket
-
Order the service online:
Select the required tennis string and tension and complete the order.
-
Complete the order comments:
State that the service applies to a used racket being sent to us.
-
Include the order confirmation:
Place a printed copy of the order confirmation inside the parcel.
-
Label several rackets:
Attach a clear note to every racket stating the string name and
required tension in kilograms.
-
Pack the racket securely:
Racket covers are welcome because they provide additional protection
during transport.
-
Send the parcel:
Use a carrier of your choice. The customer pays the shipping cost to
us.
-
Inspection and stringing:
We inspect the frame, grommets and grommet strip before completing the
stringing service.
-
Return shipment:
We return the racket or rackets after all work has been completed.
Shipping address for used tennis rackets
RW-Sportartikel
Attn: Stringing Service
Ahrensburger Str. 105
22045 Hamburg
Germany
Do not send a racket before ordering the service online. Always include
a printed copy of the order confirmation in the parcel.
What should you do when sending several rackets?
Attach a separate note to every used racket stating:
- the required tennis string,
- the required tension in kilograms.
This allows us to assign every stringing job correctly and prevents
confusion.
Which tennis string suits your game?
Tennis strings differ in material, gauge, elasticity, durability and
feel. A softer or more elastic string may provide greater comfort, while
more robust strings are often designed for durability and control.
| Preferred characteristic |
General tendency |
| Comfort |
Elastic and more arm-friendly string |
| Durability |
More robust string with a durable construction |
| Power |
Elastic string with good repulsion |
| Control |
Direct string combined with a suitable tension |
| Spin |
Textured or shaped string with good ball grip |
Which tennis string tension should you choose?
String tension influences control, power, comfort and racket feedback.
Higher tension may feel more direct and controlled, while lower or
moderate tension can provide additional support with ball acceleration
and greater comfort.
The right tension depends on the racket, string, playing technique and
personal preference. The racket manufacturer’s maximum recommended
tension must not be exceeded.
Inspection of the frame and grommets
Before stringing, we inspect used tennis rackets for visible frame
damage, damaged grommets and worn grommet strips.
When damage or additional repair work is identified, we contact you and
inform you of possible additional costs. Additional work is carried out
only after your approval.
Restringing cannot repair existing frame damage. A severely damaged
racket may no longer be safe to restring.
Processing time
Processing normally takes 2–3 working days after the racket arrives,
plus shipping time.
Return shipping in Germany
Return shipping within Germany is free from a total order value of
€100.
International shipments
Customers outside Germany pay both outward and return shipping costs,
regardless of the order value.
Dropping off a racket at our Hamburg shop
A tennis racket may be dropped off at our Hamburg shop without an online
order. We discuss the required string, tension and earliest possible
completion date when the racket is handed over.
Customers dropping off rackets in person may bring their own suitable
tennis string. This option does not apply to the online mail-in service.
Frequently asked questions
Must I order the service before sending my racket?
Yes. Order the service online first and include a printed copy of the
order confirmation in the parcel.
Can a new tennis racket be individually strung?
Yes. Add the stringing service to the new racket order and assign it
clearly in the order comments.
Can I send used rackets with a new racket order?
Yes. Assign every string and tension clearly. All rackets will be
shipped together after the work has been completed.
May I include a racket cover?
Yes. Racket covers are welcome and provide additional protection
during transport.
Can I send my own string?
Not with the online mail-in service. A suitable personal string may
only be brought when dropping off the racket at our Hamburg shop.
How long does the service take?
Processing normally takes 2–3 working days after arrival, plus
shipping time.
Order tennis stringing online
Select the required tennis string and tension above. The service is
available for newly ordered and used tennis rackets.
